Return Policy – Shopskidswear.com
1. Returns Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, unwashed, and in original packaging with tags attached.
- Customized or adult-sized items are non-returnable.
2. How to Initiate a Return
- Contact our team via the Returns Form on our website for authorization.
- Pack the item securely with the original invoice.
- Ship the return using a tracked service (return shipping costs are the customer’s responsibility).
3. Refunds
- Refunds are processed within 7 business days after receiving and inspecting the returned item.
- The refund will be issued to the original payment method.
- Original shipping fees are non-refundable, except for defective/wrong items.
4. Non-Returnable Items
The following cannot be returned for hygiene/safety reasons:
- Underwear, socks, and swimwear.
- Products with removed tags or altered packaging.
5. Damaged/Defective Items
Report issues within 48 hours of delivery. Provide photos/videos as proof for replacements or refunds.
6. Policy Updates
This policy may be revised. Changes will be posted here with the last update date (04/06/2025).
